Frequently Asked Questions
Below you’ll find a list of frequently asked questions. These questions are usually asked just before a customer purchases one of our products.
1. Are the suits true to size?
Our suits vary in size. Please review the size guide for accurate measurements under each product page before placing your order.
2. Do you all provide plus-size suits?
Yes. Our Cash Flow (green suit) goes up to a size US 20. Please review the size guide for accurate measurements under each product page.
3. How long does shipping take?
All orders are processed within 3-5 business days.
Shipping takes 8-14 business days. (15- 20 business days during high volume times.)
All orders have a pre-shipment tracking label; once the courier picks up the package, it may take up to 48 hours to fully update.
4. Can I buy a suit blazer without the suit pants?
Sadly, our suits are not sold separately.
5. Can I choose my suit blazer and pants in a different size?
Our suits sell at the same size. We currently do not support ordering blazers and pants in different sizes.
6. What is your return policy?
Please read the return & exchange policy on the site here.
7. How do I change or cancel my order?
Twinsetter ProLuxe will begin to process your order immediately after it has been submitted, and we are unable to cancel an order once it has been placed.